PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM AND NOTIFY US OF ANY DISCREPANCIES. CHANGES OR CANCELLATIONS WILL RESULT IN PENALTIES OR VOID TICKETS. CANCELLATION / INTERRUPTION INSURANCE IS AVAILABLE AND HIGHLY RECOMMENDED.
RECONFIRM DOMESTIC FLIGHTS AND SEAT SELECTIONS 24 HOURS IN ADVANCE, INTERNATIONAL 72 HOURS IN ADVANCE. HOTEL AND CAR RESERVATIONS SHOULD BE RECONFIRMED.
CHECK IN FOR DOMESTIC FLIGHTS 1 ½ HOURS IN ADVANCE
FOR INTERNATIONAL FLIGHTS 3 HOURS IN ADVANCE
ANY AIRLINE OPERATING UNDER BANKRUPTCY PROTECTION IS NOT COVERED BY THE TRAVEL INSURANCE BANKRUPTCY CLAUSE. SHOULD THAT AIRLINE CEASE FLYING, COVERAGE IS NOT IN FORCE. LIKEWISE ANY SUPPLIER IN BANKRUPTCY IS NOT COVERED UNDER TRAVEL INSURANCE. IT IS THE CLIENT’S RESPONSIBILITY TO KNOW WHO IS IN BANKRUPTCY.
IT IS THE PASSENGER’S RESPONSIBILITY TO HAVE APPROPRIATE DOCUMENTS FOR IDENTIFICATION. IT IS THE PASSENGER’S RESPONSIBILITY TO READ ONLINE OR IN THE BROCHURE FROM TOUR COMPANIES AND BE AWARE OF ANY CANCELLATION PENALTIES. IT IS THE PASSENGER’S RESPONSIBILITY TO BE INFORMED OF ANY STATE DEPARTMENT WARNINGS WHERE THEY ARE TRAVELING. THEY ALSO NEED TO BE AWARE OF ANY HEALTH RISKS AND TAKE THE APPROPRIATE PRECAUTIONS.
Hillary and Paradise Weddings and Travel CANNOT guarantee airlines will not change or alter the client’s itinerary. Should the passenger books their own air, it is the passenger’s responsibility to arrive on time for the planned travel date. There are NO refunds from airlines to compensate for itinerary changes.
Refunds, IF DUE from airlines, tour companies, and hotels will be made to our customers only after the monies have been received from these sources by us.
Hillary Ogle (hereinafter "Travel Agent") is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agent (such as air and ground transportation, hotel accommodations, meals, tours, etc.) Travel Agent, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans and Disabilities Act, or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience, or injury to travelers or traveler’s companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoices, or reservation itinerary, Travel Agent does not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of baggage or other personaleffects. Travel Agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or laborunrest, mechanical or construction failures, or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any otheractions, omissions, or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for and hereby releases the agent from any duty of checking and verifying any and all passport, visa, vaccinations, or other entry requirements of each destination, and all safety and securityconditions of such destinations, during the length of the proposed travel. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Cancellation penalties could be up to 100% of the cost of your vacation. Any deposit or payments made towards individual bookings (non groups) are fully refundable IF requested in writing at least 7 days in advance of the cancellation due date indicated on your receipt. If you cancel after final payment date a $250 per person non-refundable cancellation fee in addition to any fees charged by the supplier will be due. This penalty money must be sent and received by Hillary BEFORE any refund is issued by the agency or supplier.
To expedite the process, we suggest you use the Make Vacation Payment link on our site.
If traveling as part of a wedding group or group, your deposit is only refundable with travel insurance.
If you do not purchase insurance, you are responsible for any cancellation penalties. Hillary and Paradise Weddings and Travel are not responsible for any cancellation penalties and your deposit is not refundable if you cancel and have not purchased travel insurance. Hillary Ogle and Paradise Weddings and Travel are not liable or responsible for any expenses incurred as a result of cancellation & interruption, emergency medical/transportation, loss of baggage & personal effects, flight & travel accident, and/or rental car physical damage if insurance is not paid.
If you have purchased travel insurance under a group, your cancellation due date is indicated on each wedding group's webpage (usually shown as one of the payment due dates). If a cancellation request is not made in time, it will be subject to the FIT cancellation policy, which is as follows: Any booking cancelled by the client before the trip begins will incur a $250 per person non-refundable cancellation fee in addition to any fees charged by the supplier. This penalty money must be sent and received by Hillary BEFORE any refund is issued by the agency or supplier.
Price changes by the Travel Supplier
Once payment has been applied to a booking and up until the time of departure, Hillary Ogle and Paradise Weddings and Travel are neither responsible for nor obliged to honor any discounts, specials or promotions offered by suppliers of travel products. We are not responsible for checking to see if any prices have been reduced.
I understand that the airline tickets or air tours I am purchasing are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. I acknowledge that I may be charged additional sums to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post-purchase price increases and authorize Hillary Ogle to charge my credit card for such additional amounts.